Help Center

Find answers to common questions and learn how to use CertLynx effectively.

Content Safety and Reporting

What should I report?

  • Harassment or bullying
  • Hate speech or discrimination
  • Inappropriate or explicit content
  • Spam or misleading information
  • Copyright violations
  • Impersonation
  • Any other violations of our community guidelines

How do I report content?

You can report content in several ways:

  1. Videos: Click the flag icon below any video to report it
  2. Forum Posts: Use the "More" menu (three dots) on any post and select "Report"
  3. Comments: Click the flag icon next to any comment to report it
  4. User Profiles: Visit the user's profile and click the "Report" button

What happens after I report?

  1. Our moderation team reviews all reports within 24-48 hours
  2. If we find a violation, we take appropriate action on the content and/or user
  3. The reported user may receive a warning or face account restrictions
  4. You'll be notified when your report has been reviewed
  5. For serious violations, content may be removed immediately

How can I appeal a moderation decision?

If your content was removed or your account was restricted:

  1. Open the My appeals page.
  2. Click Submit new appeal to file a new one, or click any decision notification's Appeal this action link to pre-fill the form.
  3. Pick the appeal type and explain why you believe the decision was made in error.
  4. Add any supporting evidence in the "Additional information" field.
  5. Submit. You'll get an in-app notification and email when a moderator decides.

Appeals are typically reviewed within 1-3 business days.

Need more help?

Can't find what you're looking for? Our support team is here to help.